Advertise With Pleasure PRO (scam alert)

I hope you are right.

And I hope he changes his practices as well so I can close this thread... And also he will save himself a chargeback fee... ;)

Originally posted by pank
Not really even that. This is a great community bar none. If I can save just 1 of you guys from getting scammed then my job is done. We all watch out for one another (except Deker, he's on his own) ;) I'm sure if one of you guys got scammed you would warn all of us...

Lets chill for a sec. Lemme talk with him and see about getting this resolved.

Edit : Looks like we posted at the same time .. Below is for your first reply.


So its incorrect to refer you as you? Anyways.. I don't think posting in here will resolve your issue. From what I understand, had Alex refunded Pank because he's not satisfied with the software, none of this would have happened. Its simple.

In business, there's a quote that the customer is always right. If you're able to solve things easily, by all means. Pank doesn't want to use the software cause it doesn't work the way its suppose to. Refund the money, end of story.

You know what, this has been incredibly helpful to me personally. No, I don't run banners on my website. No, I don't see any need in the near future of running banners on any client's sites (long term, yes).

But what I HAVE learned is a lot about how to deal with dissastisfied customers. Well, I've learned several things NOT to do. The temptation would be there to want to stand your ground and not refund someone for something purchased, especially when I have no real safeguard to say they won't use the product anyway--other than their word--but that temptation is WRONG.

Here's my syllabus from class:
1) If there's ever a mixup over discounts offered, give 'em the discount (like the Sony headphones I just bought at Circuit City--they were obviously mismarked, all the others while different prices, were grossly more money--but I got 'em at the discount becuase they had SMART management).

2) If the customer is dissastisfied--and you are unable to, in a timely manner, satisfy them--refund their money.

3) If a customer is satisfied, they'll tell one or two people. If they're dissastisfied, they'll tell five people--or in pank's case, 5,236 people. Don't mess with the guy with the million+ hit website :D

Patrick, you seem to sincere intentions. I don't think you're trying to pull the wool over anyone's eyes--I think you believe what you say. But I think you have wasted much time with trying to sway pank's and other's opinions about the product--when you would have been far better served (and Alex) to sway Alex's opinion. I understand you can't tell him how to run his business, but you sound like a good friend, I'm sure he values your opinion. If I were his friend, I would have told him a long time ago to refund pank's money. And because I know pank, and I know it's not just about the money--I would have offered to let him use the software as an evaluator, and provide feedback, and tried to resolve the issues that were raised about the software--because the software would have been a stronger product in the end. I'd guess by now, pank's so soured there's little chance for that.

Can you please all the customers all the time? Of course not. Can you be careful about how you handle the dissastified ones? Yes.

Or not.

If the product would have been like it was advertised I would have given him free publicity. Just like I did for the other/good Alex from http://www.cgi-central.net He got a ton of hits and business from the little thank you on the front page. And yes, I paid $100.00 for his program. And you know what. It was worth every penny and more. He went above and beyond what he had to just to make sure I was up and running fine. I needed a few custom things done and you know what? He did them within minutes of me asking.

Your Alex in my mind is the direct opposite. Get the money and run, and screw the customer. That is why he gets what I would term "bad press". When I see something I like, I'll mention it. When I see a scam I will warn every single person I can.

Oh, and I still have not heard anything from anybody yet regarding this situation. So my guess is they have no plans of changing their scamming habbits. Just a little update for you all...

Ok . I finally talked to him today.

It seems that the Share-It merchant is not charge back capable (whatever that means, I mean I do know what that means but if its like PayPal, I understand ... just not familier that charge back can be blocked)

I advised him and he said you will get your money back. I simply told him its not worth losing people over his product from one person. I was told that Share it forwards him money once a month and it should be this week when you see yours, per Alex.

Malibu, I have the same analogy ... like, you eat a bad burger and everyone in town knows, you make good burgers, it takes people longer to find out about you, you do good business, it takes longer but you will eventually be a booming success, tis what I stand on.

Pank, please get the term "Their Scamming" out of your vocabulary.

I've already said Im playing the middle man who knows whats going on.

Patrick, you seem to sincere intentions. I don't think you're trying to pull the wool over anyone's eyes--I think you believe what you say. But I think you have wasted much time with trying to sway pank's and other's opinions about the product--when you would have been far better served (and Alex) to sway Alex's opinion.

Im working with both parties at the same time swaying both to do the right thing.

And because I know pank, and I know it's not just about the money--I would have offered to let him use the software as an evaluator, and provide feedback, and tried to resolve the issues that were raised about the software--because the software would have been a stronger product in the end. I'd guess by now, pank's so soured there's little chance for that.

Now you know what Im doing!

TRICK I really have no beef with you. Honestly. I understand what you are doing. So don't get me wrong. I in my heart honestly feel it was a scam. If it were merely a misunderstanding or mistake it would have been handled differently.

But I'm willing to give everybody a second chance. When he can show me he has changed his ways I will "unstick" this thread and remove the front page news story.

If he does not it will be here forever to warn people...

All I want is for this community to get good accurate information and get good products that they work so hard to pay for. A lot of younger guys visit here and $69.00 is a LOT of money to them...

Thanks...

You can probably tell I have some pretty well interest in the product. I hope for it to go well.

Did you know that when I first bought it I was screaming to get my money back? Instead, I went on my own through the program and cleaned it up, or "Americanized it." Thats the point in time I got really involved in it.

I have to say that it is much much better than when I first got it. I did nick pick the crap out of it.

You are most welcome to see it on my server ( a non-affiliation to AWP)

I think I mentioned it before. I needed a banner rotation program and first looked at Cliffs Scripts, then CS and was sold on AWP but was dissapointed when I first got it and screamed like you. Anyhow, I needed one for my newspaper as I have recently opened up the website to it.

So those three are the only banner scripts I do know, out of it I like AWP for what it can do, and seeing further down the road some I can see how it will greatly benefit what Im trying to do.

Well, good luck ... I did make that advisement to him and he did listen ... Probably just sit back for a few days and he should come through ok. I do hope so because I have a manual I wrote and support work I need to be paid for to )) SOON!!!

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Patrick

you should check out http://www.phpadsnew.com It's a Free Opensource Ad System, very feature rich. I use it on my site as well as serveral client sites,

Hope it helps you,.

Very cool prog. Ill have to check that out ...

Only thing, it dont except payments and manage usage and remaining times and inform and welcome clients automatically.