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Urgent Help Please!!

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Apr 17th 2004#148231 Report
Member since: Apr 17th 2004
Posts: 3
Alright, I'm having quite a few problems actually.

1) I can't save .gif or .png files (the only files I know I can save are .jpg and .psd)
2) When I click on Save to Web in the file menu...the save to web screen doesn't open.
3) Some of my filters won't work and their screens won't open either.
4) When I try to jump to ImageReady...it says that it "could not fully start the application because there's not enough memory available". Yet I can start Illustrator right after.

That's all that I've noticed so far. I read somewhere that running a spyware/virus removal thing has been known to cause similar problems....and I hadn't had troubles like this until after I ran some of those programs. Is that what's causing my problems?? Can someone PLEASE tell me how to fix this??
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Apr 17th 2004#148252 Report
Member since: Mar 18th 2001
Posts: 1604
uninstall and reinstall is prob your best bet.

chris
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Apr 19th 2004#148374 Report
Member since: Feb 7th 2002
Posts: 1564
Or delete the pref's file, start Ps over again...Try that before reinstalling, might save you some time and effort ;)

Patric.
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Apr 23rd 2004#148701 Report
Member since: Apr 17th 2004
Posts: 3
[QUOTE=Fig]uninstall and reinstall is prob your best bet.

chris[/QUOTE]

I've just tried it and it didn't work. Thanks tho.
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Apr 23rd 2004#148702 Report
Member since: Apr 17th 2004
Posts: 3
[QUOTE=Patteman]Or delete the pref's file, start Ps over again...Try that before reinstalling, might save you some time and effort ;)

Patric.[/QUOTE]

I've tried all that and still no luck. Thanks tho.
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