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Windows XP problem? Using photoshop 7

Page: 1 Reply
Jan 28th 2004#139847 Report
Member since: Nov 17th 2001
Posts: 54
I have just purchased a new Gateway 310 XL computer. When I installed Photoshop 7.0 I get the following message :
"The monitor profile "Gateway EV730 Gamm 2.2
Temp: 9300 " appears to be defective. Please rerun your monitor
calibration software"
The picture does appear to be light. I have
adjusted the contrast, bright and everything else and it does not seem
to have made any difference. Blacks don't show up as black they show up
as a light black. Not a true white either. What can I do to correct
this?
Anyone ever heard of this? What can I do to correct it?

Thanks for the help!

Senna
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Jan 28th 2004#139883 Report
Member since: Feb 7th 2002
Posts: 1564
Nope, I'd go back to the store and ask them...
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Jan 28th 2004#139921 Report
Member since: Nov 17th 2001
Posts: 54
I have called Gateway and I have used there online tech support and they say it is a Photoshop problem.
I was hoping someone here would know.

Senna
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Jan 28th 2004#139925 Report
Member since: Mar 18th 2001
Posts: 1501
Have you created a new monitor profile by running the Adobe Gamma utility?

That should get you where you need to be.
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