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interesting error message

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Mar 2nd 2003#93653 Report
Member since: Jul 1st 2002
Posts: 136
Well, this is a first for me.

Everytime I use "Save For Web" and then try to preview my image by clicking one of the many browsers I have preset to do this task, I get the following error message (see link below). It doesn't matter what file (psd) I have open. I even created a new one to see if it was a glitch with an existing PSD to no avail.

Anybody got any advice? Have you ever had this happen? I'm behind in a project because of this goofy error that's bugging the %$*#@ out of me!!

Here's the link to an image of the error message:
http://home.twcny.rr.com/mysticalride/error.gif
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Mar 2nd 2003#93654 Report
Member since: Jul 1st 2002
Posts: 136
By the way, the file "does not" exist!! lol..... HELP!
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Mar 2nd 2003#93656 Report
Member since: Jul 1st 2002
Posts: 136
Well, I tried uninstalling and reinstalling Photoshop to no avail. Even renamed the file.... jeesh!
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Mar 4th 2003#93975 Report
Member since: Jul 1st 2002
Posts: 136
Wow! 34 views and no answer or advice. I must have something really unique here. I still have the problem and I have no clue how to fix it. I know there's either a file or a registry entry somewhere that needs to be removed to fix it. How it happened initially, I have no idea.

If I find a fix, I'll post it here for the "archives"....lol.
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Mar 4th 2003#93977 Report
Member since: May 1st 2002
Posts: 3034
this is a first :|
maybe your registry is frigged up :D
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Mar 4th 2003#93978 Report
Member since: Mar 25th 2002
Posts: 1143
Detail your steps precisely for us so that we can replicate the effect if possible.

Also list your specs and what version of Windows and PS you are using.
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Mar 4th 2003#93995 Report
Member since: Nov 26th 2001
Posts: 2586
Try this utility that will clean out your registry:

http://www.vtoy.fi/jv16/shtml/software.shtml

download the power tools. Run the registry tools --> tools --> Registry cleaner.

Uninstall Photoshop, then run this tool. That will take out anything that doesnt exist in the directory. Also this removes any legacy crap that software leaves behind - like when you install trial versions.

Check your error logs in your event viewer and see if an ID number comes up, then go to www.eventid.net and check it out and see what might be the problem.

Good luck!
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Mar 5th 2003#94072 Report
Member since: Nov 14th 2001
Posts: 1297
did you upgrade to v7.01 ? - really good fixes from v7 to the upgrade. Try that, too. I know it fixes the type glitch in v7 - that alone makes it worth the upgrade, to me.

good luck
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Mar 5th 2003#94091 Report
Member since: Mar 16th 2001
Posts: 2421
When all else fails delete your pref's file ;)
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Mar 5th 2003#94095 Report
Member since: Nov 26th 2001
Posts: 2586
LoL! yeah there is that....
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