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> HUUUUUGE PS trouble here, need help

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Nov 10th 2001#20205 Report
Member since: Nov 10th 2001
Posts: 4
Hello all. . . i love browsing your site but now i have a big big problem. .

ok now when i start PS 6, in the initializing window before anything starts, it starts to initialize the fonts.

Well fine but now it says: searching font ticker....for a long while.
if i delete ticker it looks for another font that is installed. ticker is installed just as all the others.

well the thing is, the program runs really really slow now, especially text processing. takes forever!

i have reinstallled. i have checked my system, the fonts, everything, nothing works.

I don't know if the font thing is the problem for slowing the entire PS down, but it sure is unusual when it is initialising.
Also, it just happened from one day to the next, i didn'T change anyhting. . . 512 MB Ram and 45 GB free disk space. not a memory issue here. . .

Can anybody help me? Maybe in the Programs\Shared\Adobe\Fonts something is crucked? but why and how can i find out?
I just cannot find any font settings in PS ... please help me this is going so slow now i cannot work with PS anymore.

Thanks
BigBoi
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Nov 10th 2001#20221 Report
Member since: Sep 15th 2001
Posts: 60
It is possible that the ticker font file is corrupted. Delete it and reinstall it. Another thing, regardless of the amount of RAM you have, PS will hog it. Chances are, you have WAY too many fonts... Fonts take up memory. Although the filesize shouldn't cause a problem, when PS needs to load all of the fonts, it can damper speed/performance. Go into your preferences and give PS a SET amount of RAM to work with. Another thing that helps is going into one of the boot files (I can't remember which one... I'll have to take a look) and limiting the amount of RAM that Windows can "have." By default, it gobbles up all the RAM it can (that isn't taken by programs in your start menu, drivers, etc.). There are a few other ways, I'm sure, and I'm sure that someone else here will be able to help you.
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Nov 10th 2001#20223 Report
Member since: Nov 10th 2001
Posts: 4
yo dawg!

Thanks for the reply.

ok - I had the RAM set in PS, the amount to use.
That is the thing that worries me: it is not the memory issue as usually.

What you say about the fonts is true, BUT:

Before it hung itself up on "ticker" it hung itself up on "Monotype Sorts".

Now when I deleted Monotype, it started acting up on ticker.
Now i deleted ticker, ran PS, and it caused trouble initializing any other font out of the ones i had installed correctly. . it likes goes on and on.

I also ran all possible virus checks to see if i might hav ea virus in the true types, but negative.

So i am thinking that some major conflict between WIn2K and PS has occured maybe? I mean it just started acting from one day to the other one that is so weird. . .

hmm any other idea? Reinstalling PS doesn'T help either, as i did before.

Thanks, would love to hear what you have for ideas there. . . i am kinda desperate and outta fun working in it as it is soooo slow and takes forever to process each step whatever you do in PS.

BigBoi
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Nov 10th 2001#20231 Report
Member since: Mar 18th 2001
Posts: 1501
Ditch your Photoshop preferences...don't know the whys-and wherefores? Pete Bauer wrote a good article about it on Planet Photoshop's website. Doing this often solves problems. Do you defrag regularly? If not, get into the habit of doing so. Then try the following....

First: Have you upgraded to Photoshop 6.0.1? This solves a number of problems.

Second: If you have a lot of fonts, you MUST have a professional-grade font manager. Period. I use ATM Deluxe, and it has served me well for years.

Third: Having a lot of Layer Styles installed can dramatically slow down Photoshop's performance, because they get loaded into RAM at launch. Same with Custom Shapes, Brushes and Gradients, though to a lesser degree. Ditch as many as you can, and only load them as needed.

Until you get your font manager (you're going to look into that immediately, r-i-i-i-i-ght?), try moving all but the most essential fonts as used by windows into a different folder...rename it something like TypefaceReserve. If this solves your problem, start adding fonts a few at a time until you notice a drastic change. Put on your Sherlock Holmes hat and start zeroing in on any particular font(s) that may be corrupted or damaged. It might also help to have a utility that will check all your fonts for damage, and possibly perform repairs. Keep in mind that many of the bazillions of fonts available for free on the web, most are not created by professional type foundries, and often have faulty parameters set when they are rendered as a font file. Just ONE of these can cause system-wide havoc.

Photoshop is one of the most reliable and stable applications ever written, and it's infinitesimally unlikely that there's a conflict between it and any base-level operating system. 3rd-party utilities, inits and control panels are another story. Disable as many of these as possible, and add them little by little, as you did with your fonts until any problems pop up.

Sussing out conflicts can be frustrating and time-consuming, but if you want to work efficiently, it's an investment you'll have to make. Just be methodical about it, and make pen-and-paper notes about any discoveries you find regarding conflicts. Submit these conflicts to either Adobe or any 3rd-parties that might be responsible. It behooves the companies and other users to know about any problems that are repeatable and predictable.
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Dec 4th 2001#22244 Report
Member since: Nov 10th 2001
Posts: 4
thanks everybody for your help, but none of what you said applied.

i will lay it down here:

any anti-virus program has to be removed here.
Macaffee and norton screwed up my PS.

I removed both of them and it runs fine again!!
wow

thanks
bigboi
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Dec 4th 2001#22256 Report
Member since: Mar 18th 2001
Posts: 1501
It's not really too likely that either of these applications, by themselves, are causing problems, but the way you have them configured could be.

Fonts are considered applications, and you may have McAfee set to scan all applications. Try setting different parameters.

And you removed Norton ______________???? What? Norton AntiVirus? Norton is a company name, not an application name. And you really shouldn't need 2 antvirus apps. Pick the best one and keep it updated.

If you want more help you need to provide more, and specific, information.
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Dec 4th 2001#22265 Report
Member since: Nov 10th 2001
Posts: 4
hey,

ok haha i should've been more precise on the first . .

I didn't have them running both. I had Macaffee, wasn't deleting a worm completely ok so I installed my Norton Systemworks2000.

Well it happens to be the case that both programs had the same negative effect on PS.

And yes i had McAffee and Norton Anti Virus configured correctly. Norton finally did it's part removing the Worm Virus but PS was jut the same mess with the fonts and the way how it was totally going slow.


Ok sorry really it was MCAffee and Norton Systemworks (or any other Anti Virus program) causing that trouble, and I have no Virus program installed now and PS just runs fast as can go..

I happened to surf on THIS thread after I got it figured out anyways, and I found it quite amusing that others share the same problem / had the same experience:

http://www.ozoneasylum.com/Forum3/HTML/001840.html


I just wanted to let you know about this issue since none of you had actually said something about removing or disabling Anti Virus programs to get rid of the font initializing problem in PS.

cheers,
bigboi
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