not creating thumbnails

Hi.

I work using Elements 7, and last night it stopped working, and i cannot work out why. What happens is :

I plug my camera in, import the raw files, and in the browser, nothing is showing, just a thumbnail with a hourglass in.

Also, it is doing this with downloaded or modified files, the thumbnail is just a hourglass. Double clicking it brings up the preview, but i really need to be able to see the thumbs.

I have tried backing up and reinstalling, and that did not work.

Does anybody have any ideas as to why this has happened?

Hi, Dunnie!

I don't know a lot about this, but perhaps the device driver for the camera needs to be re-installed or updated? Might also try copying the files from the camera to your hard drive and then opening them in Elements.

It also might help you to get a better reply if you add the make and model of camera you're using to your original post.